Can I purchase products directly from your website?
Yes, however we encourage you to visit your local dealer so you may find your correct size.

Where can I find a local dealer?
Please use our Search For A Dealer tab at left.

Is my item in stock?
Although we do our best to communicate our inventory availability during your shopping experience, there may be instances where the item you ordered is not in stock. We will contact you if we are unable to ship your order promptly. Backordered items will not be charged to your credit card until they are ready to be shipped.

Do you have a size chart?
Please see our Sizing Information tab at left for gloves. Sizing information for other items can be found on the item description pages.

How do I care for my gloves?
Please see our Glove Care tab at left.

Do you ship outside the USA?
We currently ship to Canada. Please contact us at 888-435-3872 or 828-464-4440 or sales@heldusa.com with your order and for shipping cost.

What is your return policy?
Please see our Shipping & Returns tab at left.

What is your warranty policy?
Please see our Warranty & Repairs tab at left.

Can you repair items?
Please see our Warranty & Repairs tab at left.

Do you charge sales tax?
Delivery to addresses in North Carolina will incur a sales tax charge of 8%.